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Dudley MBC Case Study

Dudley MBC’s one-stop-shop is enhancing customer service by using NDL’s awi to integrate CRM with back-office applications. Front-office staff can now take details of faulty street lights and trigger service requests immediately in the back office. They are also putting tenants in contact immediately with the relevant housing manager for their area. To get a full copy of this case study please fill in your details on the form below:

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